If your Mac is connected to the Internet but suddenly stops sending emails, try again later and, if necessary, work with your email provider to resolve the problem. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Dec 05, 2017 Recently, we introduced the new Outlook.com, with an updated look and enhanced performance, security, and reliability. The upgrade impacts all Outlook, Hotmail, Live, or MSN email accounts. If you connected your Outlook.com account to Outlook 2016 or Outlook 2013 before the upgrade, you’ll need to reconnect it to ensure the best experience. Unblock my Outlook.com account. Change your password. Support resources. You can also get support from other Outlook.com users in our Community forum, or get help by selecting Contact Support below: Note: You will need to sign in first to get support. If you can't sign in, go to Account support. You can also try the Microsoft Virtual Agent. To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website: Release notes for Office 2016 for Mac. To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain.
Check for status messages
You might see a status icon such as a lightning bolt or warning symbol next to your account's inbox in the Mail sidebar, or in the top right-hand corner of the Mail window. Click it to find out more.
Test using webmailCan't Sign To My Outlook App In My Mac Computer
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive emails.
Webmail is a good way to verify that your account is valid and that you can sign in to it from the web, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving emails.
If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later, and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, learn how to resolve issues with iCloud Mail.
Why is Mail asking for your password?
Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.
Your email provider may reject your password for several reasons, including:
Check your password in Internet Accounts preferences
Depending on the type of email account you're using, you might be able to correct the password as follows:
If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password.
Test using webmailCan't Sign To My Outlook App In My Mac Account
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Because the password that you use with Mail is usually the same password that you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password for the Mail app.
Can't Sign To My Outlook App In My Mac FreeRemove your account, then add it back
If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.
Can't Sign To My Outlook App In My Mac DownloadLearn more
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